This Privacy Policy explains how N MART, operating the N Mart Store website at shopnmart.in, handles personal information.
Business details
Trade name: N MART
Website/store name: N Mart Store
GSTIN: 14AENPN7404E1ZM
Udyam Registration Number: UDYAM-MN-05-0004599
Business address: Lane No. 17, Iroisemba Maning Leikai, Near Forest Gate, Imphal, Imphal West, Manipur – 795004, India.
Information we collect
When you contact us, create an account or place an order, we may collect your name, email address, phone number, billing and delivery addresses, order details and correspondence.
Our website and hosting services may also collect technical information such as your IP address, browser type, device information and security logs. If you submit a product review, the review and your chosen display name may appear publicly.
How we use information
We use information to manage customer accounts, process orders, arrange deliveries, provide tracking updates, respond to enquiries, handle returns and refunds, prevent misuse and maintain business records.
Where we offer promotional messages, we will ask for your permission. You can ask us to stop sending these messages without affecting essential communications about your orders.
Payments
When online payments become available, the payment provider shown at checkout will process your payment under its own privacy policy. We may receive transaction references, payment status and information needed to reconcile payments or arrange refunds.
Do not send card details, CVV, UPI PINs, passwords or OTPs through email or WhatsApp.
Sharing information
Where necessary to provide our services, we share relevant information with hosting and technical service providers, payment processors, delivery partners and professional advisers.
For products fulfilled by a third-party supplier, we may share the recipient’s name, delivery address, phone number and relevant order information with that supplier and its delivery partner. An order containing products from different sources may require separate fulfilment arrangements.
We may also disclose information when required by law or to investigate fraud and protect our customers and business.
Cookies
The website uses cookies and similar technologies for functions such as login sessions, shopping carts and checkout. You can manage cookies through your browser, although blocking essential cookies may affect these functions.
Any optional analytics or advertising tools introduced later will be described in an updated notice, with consent controls where required.
WhatsApp and external services
Selecting our WhatsApp link takes you to a service operated by WhatsApp. Information you share there is also handled under that service’s privacy policy. Other external links are subject to the policies of their respective operators.
Keeping information
We retain personal information for the purposes described here, including order support, accounting, legal obligations and resolving disputes. Retention periods depend on the type of record and applicable requirements. Information that is no longer needed will be deleted or anonymised, subject to necessary backup retention.
Your choices and requests
You may contact us to request access to, correction of or deletion of your personal information, withdraw permission for optional communications, or raise a privacy concern.
We may need to verify your identity before acting on a request. Some records may need to be retained to meet legal obligations.
Security
We take reasonable measures to protect personal information. No website, transmission method or storage system can guarantee complete security. Please keep your account credentials confidential.
Children
Our store is intended for adults making purchases. If you believe a child has provided personal information without appropriate parental involvement, please contact us.
Contact and privacy concerns
N MART
Lane No. 17, Iroisemba Maning Leikai, Near Forest Gate, Imphal, Imphal West, Manipur – 795004, India.
Email: write2nmart@gmail.com
Phone/WhatsApp: +91 87876 83354
Please use the subject “Privacy Request” or “Privacy Complaint” when contacting us about your information.
Updates
We may revise this policy when our services or information-handling practices change. The published policy will show its effective date.